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Customer Concierge & Partner Support
How Can We Assist You?
Have a question about a villa reservation, need cancellation assistance, or want to partner with RoamLK? Fill out our triage form below or reach our team directly via WhatsApp and phone.
Live WhatsApp Concierge
Online • Fast 15-min response
Connect directly with a dedicated Sri Lanka travel specialist for quick questions, itinerary guidance, and stay inquiries.
Start WhatsApp ChatTelephone Hotlines
Colombo Head Office
+94 70 646 919124/7 International Traveler Emergency
+94 70 646 9191Department Inboxes
Guest Reservations
support@roam.lkBookings, modifications, cancellations
Host & Property Partners
support@roam.lkVillas, hotels, and partner listings
Press & Corporate
support@roam.lkMedia, PR, corporate retreats
Colombo Headquarters
RoamLK Technologies (Pvt) Ltd. / Efito Solutions
Level 4, Tech Innovation Hub, Galle Road,
Colombo 03, Western Province, Sri Lanka (00300)
Walk-in office hours: Mon – Fri, 09:00 – 17:30 LK Time
Instant Self-Service